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GRUMA
has a
vision, a mission and a set of Business guidelines, which synthesize an
entire philosophy of work that the company has developed over these 60
years of life and is what nourishes our success.
This philosophy
allows today to be the a leader industry in nixtamalized corn flour, with
technology one hundred percent ours.

To
be the absolute worldwide leader in the production, sale and distribution
of processed corn flour and tortillas, and an important player in wheat
flour and its by-products, such as flatbreads, as well as one of the main
grain and basic foodstuffs processors in Mexico, the United States,
Central America, Venezuela, Europe, Asia and Oceania.

To
generate long-term dynamic and profitable growth, as well as to create the
maximum value for its stockholders, by focusing primarily on its key
businesses: processed corn flour, tortillas and wheat flour. To give
clients and consumers superior-quality products and services, using the
most efficient manufacturing and marketing systems.

Effort:
With
effort
and dedication Gruma
today is the undisputed leader in the production of corn flour and
tortilla, besides being a major player in the category of flatbreads,
Gruma has become a global food company, current and reliable through
products high quality and strong brands.
Commitment:
Committed
to those who have made us
who we are: our consumers, customers and employees. Our commitment
is to our country and the world.
Trascendence:
Gruma has
trascend
with great success in
Mexico and the world for 60 years, being a proudly Mexican company
with more than 90 plants, more than 20,000 employees with presence
in over 100 countries, processing over 6 million tons of grains per
year and also sold in different markets: wheat flour, rice, cooking
oil, snacks, pastries, palm and condiments.
Perseverance:
With
perseverance
Gruma has always had a
great business vision to reach all corners of the world with success
and over time has always managed to overcome financial crisis going
forward always very positive, in addition to great learning and
growth obtained.
GRUMA's
business strategy is:
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Offer
superior-quality products and services. |
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Thoroughly
understand and satisfy the needs of our customers and consumers. |

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Continually enhance brand equity through efficient and effective marketing,
distribution and customer-service efforts. |

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Develop technology and market research that strengthen our competitive
advantages. |

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Participate only in markets in which it can create long-term value.
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Quality
is a fundamental part of
GRUMA’s
business philosophy
.
Quality
programs have been the basis to improve several aspects of our
organization and,
for
over a decade, we have established a quality policy that frames all our
activities:
"Total
customer satisfaction is what determines every decision, action and task
we perform. To achieve this goal, we must continuously improve our
products, processes and services. This will be our daily goal."
GRUMA
is
making great advances in customer´s satisfaction.
The
purpose of this is to meet the needs and tastes of its consumers in
different markets and regions, as well as to reduce the manufacturing cost
of its products, develop processes that increase yield and clean its
ecological systems, to scrupulously comply with environmental regulations
of each country where it operates
We
dedicate a lot of time to market research and, by using the best
information technology, we have improved decision-making.
The firm conviction that the quality is one of
our main strengths that we must underpin every day has given us the leader
position in most of our businesses.
GRUMA
plants have been awarded the ISO 14000, which is ISO ecological category.
That is, our plants are already classified with the strictest
environmental standards, and have even won major international and
national awards.
This is a great source of pride for the Mexican
industry.
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